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A woman with short blond hair in a green shirt sitting next to a man with short black hair and a beard sitting at a table signing documents
GSA Administrator Robin Carnahan and FAS Commissioner Sonny Hashmi sign a GSA Order reorganizing parts of the Federal Acquisition Service.

GSA shifts Federal Acquisition Service organizational structure to align with customers

| GSA Blog Team
Post filed in: Federal Acquisition Service

Beginning in FY24, GSA’s Federal Acquisition Service will implement a planned reorganization of several business lines to meet the needs of federal customers and simplify interactions with GSA.

Most changes will be seamless to GSA customers and industry partners as FAS replaces its legacy regional structures with a centralized reporting model.

“We will continue to maintain offices and expertise in local communities across the country and throughout the world,” said FAS Commissioner Sonny Hashmi. “Our regional-based employees aren’t going away, but this shift to our structure will meet the growing demand from our customers that FAS respond holistically when it comes to contracting assistance.”

Previously, a single federal-agency customer might have worked with various FAS teams to obtain products, services, and outcomes. Now, those customers will generally have one team to address their needs.

“This realignment is yet another way GSA is delivering for our customers and federal partners so we can more easily meet their needs,” said GSA Administrator Robin Carnahan. “It’s a tremendous step forward for two of our biggest priorities: providing better customer experiences and opportunities for our employees to grow their own careers.”

Carnahan and Hashmi signed the order approving the changes in August. 

“A lot of these changes have happened behind the scenes,” said Hashmi. “We don’t anticipate disruptions with our industry partners, and are focused more than ever on serving them with deep expertise and responsiveness in the months and years ahead.”

Here’s the updated organizational structure.

Picture of an organizational chart with a white background and blue boxes connected with black lines. At the top is a box with Commissioner (Q), under that are three boxes: 1.)Office of the Chief of Staff (Q0A), 2.)  Deputy Commissioner / Director, Technology Transformation Services (Q2), 3.) Deputy Commissioner (Q1), 4.) Catalog and Solicitation Management PMO. Under the Deputy Commissioner box are 8 boxes: 1.) Office of Customer Stakeholder Engagement (QC), 2.) Office of Policy & Compliance (QV), 3.)O