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Buy through us
Explore buy through us
Category management
Government property for sale or lease
Personal property (tangible goods)
Real property (real estate and buildings) for public use
Real property sales
Vehicle sales
Products and services
Human capital
Industrial products and services
Office management
Professional services
Security and protection
Transportation and logistics services
Purchasing programs
Assisted acquisition
Commercial platforms
Emergency acquisition basic ordering agreements
Federal strategic sourcing initiative
Fleet management
HCaTS and HCaTS SB
OASIS and OASIS SB
Requisition programs
State and local programs
Shared services
Payroll services
Support services for CABs
Sell to government
Explore sell to government
Step 1: Learn about government contracting
Ways you can sell to government
How to access contract opportunities
Conduct market research
Step 2: Compete for a contract
Register your business
Certify as a small business
Become a schedule holder
Market your business
Research active solicitations
Respond to a solicitation
What to expect during the award process
Step 3: Manage your contract
Comply with contractual requirements
Handle contract modifications
Monitor past performance evaluations
Real estate
Explore real estate
Design and construction
3D-4D building information modeling
Computer-aided design standards
Engineering
Project management information system
Prospectus thresholds
Facilities management
Security
Tenant services
Water quality management
Our properties
Owned and leased properties
Regional buildings
Renting property
Real estate services
Leasing
Real property disposal
Reimbursable services (RWA)
For businesses seeking opportunities
For workers in federal buildings
Voice of the customer
Workplace optimization
Commercial coworking
Federal coworking
Policy and regulations
Explore policy and regulations
Acquisition management policy
Aviation management policy
Information technology policy
Real property management policy
Relocation management policy
Travel management policy
Vehicle management policy
Regulations
Federal acquisition regulations
Federal management regulations
Federal travel regulations
Small business
Explore small business
Small business goals
Register your business
Explore business models
Research the federal market
Subcontracting and other partnerships
Forecast of contracting opportunities
Small business resources
Small business contacts
Small business events
Videos
Travel
Explore travel
Plan a trip
Per diem rates
Transportation (airfare rates, POV rates, etc.)
Lodging
Travel charge card
Travel and lodging services
E-gov travel service (ETS)
Rideshare
Travel category schedule
Federal travel regulation
Technology
Explore technology
Build websites and digital services
Purchasing programs
Cloud computing services
Cybersecurity products and services
Governmentwide acquisition contracts
MAS information technology
USAccess
Government initiatives
Artificial Intelligence
Cybersecurity
Emerging citizen technology
FedRAMP
Federal identity, credentials, and access management
Robotic process automation community
Technology modernization fund
Training
About us
Explore about us
Background and history
Overview
Mission and strategic goals
Role in presidential transitions
Careers
Get an internship
Launch your career
Elevate your professional career
Discover special hiring paths
Resources and related links
Events and training
Our training programs
Newsroom
Agency blog
Congressional testimony
GSA does that podcast
News releases
Speeches
Videos
Organization
Leadership directory
Federal Acquisition Service
Public Buildings Service
Staff offices
Regions
Region 1 | New England
Region 2 | Northeast and Caribbean
Region 3 | Mid-Atlantic
Region 4 | Southeast Sunbelt
Region 5 | Great Lakes
Region 6 | Heartland
Region 7 | Greater Southwest
Region 8 | Rocky Mountain
Region 9 | Pacific Rim
Region 10 | Northwest/Arctic
Region 11 | National Capital Region
Contact us
  1. Home
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  5. Human Capital and Training Solutions
  6. Buyers guidance and resources

Buyers guidance and resources

The HCaTS program has created a variety of materials to guide buyers through the acquisition process.

How to Use HCaTS

HCaTS U, HCaTS SB, and HCaTS 8(a) contracts will help your agency acquire human capital and training solutions more efficiently and economically.

There are two ways to access HCaTS:

1. Direct-Buy Acquisition- Federal Contracting Officers follow these steps to use HCaTS:

  • Receive an HCaTS Delegation of Procurement Authority Certificate. Go to the Request a Delegation of Procurement Authority page for more information.
  • Conduct market research and acquisition planning.
  • Define the requirement, build and issue the task order solicitation.
  • Conduct source selection and award the task order.
  • Email the task order document to hcats@gsa.gov.
  • Administer and close- out the task order.

Notes for Direct-Buy Acquisition:

  • Optional scope review and requirements advisory services are available at no cost. To request a scope review, complete our Request a Pre-Award Scope Review form.
  • Ordering Contracting Officers are required to comply with their roles and responsibilities described in the DPA Certificate and the HCaTS Master Contracts.
  • If you have any questions regarding the Direct-Buy Acquisition process, email us at hcats@gsa.gov.

2. Assisted Acquisition Services

GSA’s Office of Assisted Acquisition Services provides custom acquisition, project, and financial management support services to federal agencies. AAS helps you acquire the services you need to advance your mission, guiding you through every stage of the acquisition process. AAS is staffed by Program Officials, Contracting Officers, Project Managers, and other contracting and acquisition professionals who partner with you to support the full spectrum of the acquisition lifecycle, so you can focus less on acquisition management and more on your agency’s core mission activities.

To learn more about AAS or to get started, call Lawrence Unger, AAS Director, at 646-306-9270 or complete this form.

Notes for AAS:

  • AAS performs the acquisition on your behalf and provides pre- and post-award support. 
  • An additional AAS fee will be applied based on the magnitude and complexity of the requirement.
  • Agencies enter into a Memorandum of Agreement with GSA to issue a task order. MOAs can be for cradle-to-grave services. GSA has specific statutory authority under 40 U.S.C. 501 to purchase supplies and non-personal services on behalf of other agencies. Therefore, the Economy Act does not apply to HCaTS orders.
  • Expert services that AAS can perform include:
    • Develop and Sign the Interagency Agreement
    • Perform a Requirements Analysis and Market Research
    • Develop an Acquisition Strategy and Plan
    • Help develop the Independent Government Estimate
    • Help develop the SOW/PWS
    • Ensure compliance with applicable Federal Acquisition Regulations
    • Develop and issue the solicitation
    • Review and evaluate proposals
    • Perform legal review, if necessary
    • Award the task order/contract
    • Manage milestones, schedule and costs
    • Monitor the industry partner’s performance
    • Perform problem resolution
    • Chair progress reviews
    • Provide project and financial management
    • Handle all acquisition issues
    • Accept and pay invoices
    • Handle contract close-out

  • HCaTS Ordering Guide [PDF - 447 KB] (revised June 2024)
  • HCaTS Ordering Guide Summary [PDF - 1 MB] (revised June 2024)

HCaTS SB, 8(a) and Unrestricted Contractor Lists [XLSX - 112 KB] (Updated monthly)

Email links to all contractors within each pool are included in the table below.

Warning:

  • Unauthorized personnel are prohibited from using Pool Links to send emails
  • Only authorized Government officials may use these links
  • Non-authorized individuals may contact prime contract holders directly, but not through Pool Links

Purpose:

  • Authorized Government officials can use Pool Links to issue Requests for Proposals, Information, Sources Sought Notices, and other Market Research requests
  • Reach all prime contract holders in a specific pool with a single email address
  • Alternative to using GSA eBuy
  • Each pool is a separate Multiple Award Task Order Contract
  • When issuing RFP, only solicit one contract vehicle (HCaTS U, SB, or 8(a)) and one pool (1 or 2)
  • Select appropriate pool based on predominant NAICS Code assigned to solicitation

Note: If clicking on the email link does not automatically open a draft email, please copy and paste the link into your email To: line.

Task Order TypePool 1 NAICS Codes: 611430, 611699, 624310Pool 2 NAICS Codes: 541611, 541612, 541613, 541618, 611710
Full and Open Task OrdersPool 1 ContractorsPool 2 Contractors
Small Business Competitive Set-Aside Task OrdersSB Pool 1 ContractorsSB Pool 2 Contractors
8(a) Small Business Competitive Set-Aside Task Orders8(a) Pool 1 Contractors8(a) Pool 2 Contractors

1Includes sub set-aside for WOSB/EDWOSB/HubZone/VOSB/SDVOSB

Note: For Small Business or 8(a) Small Business Sole Source type task orders, contact the prospective contractor individually using the contact information from the contractor lists file available for download above.

The list of contractors is also available on GSA eLibrary by searching for HCaTS and clicking on the name of your desired contract vehicle and pool.

Section 889 Part B of the FY 2019 National Defense Authorization Act went into effect on August 13, 2020. This prohibits the Government from entering into a contract (or extending or renewing a contract) with companies that use any equipment, system, or service that uses prohibited telecom as a substantial or essential component of any system, or as critical technology as part of any system, unless a waiver is obtained or an exception applies. Protecting our supply chain is a critical value proposition to our customer agencies.

To support this implementation of 889 Part B, a mass modification was issued for all HCaTS and HCaTS Small Business contracts to include the reporting clause FAR 52.204-25 (AUG 2020). All HCaTS contracts have accepted the modification. Additionally, all HCaTS 8(a) contracts, which were awarded in December 2020, include the reporting clause FAR 52.204-25 (AUG 2020).

GSA offers a complementary scope review to analyze the scope and pool assignment of your proposed HCaTS (Unrestricted, Small Business, or 8(a)) task order requirement. This scope review will be conducted in an effort to determine if the requirements for the submitted project are within the scope of the HCaTS contract based on the predominant work of the project.

Request a Pre-Award Scope Review

  • Complete the online HCaTS Scope Review Request Form.
  • If you are unable to complete the online request form, please email hcats@gsa.gov for assistance. 

Check out this video on the topic: The Importance of Scope Reviews

  • HCaTS Task Order Solicitation Template [DOCX - 34 KB]
  • HCaTS Task Order Statement of Work Samples
    • HR Transformation [PDF - 521 KB]
    • Leadership and Coaching Tasks [PDF - 172 KB]
    • Management and Technology Operation Support [PDF - 151 KB]
    • Online Course Development [PDF - 107 KB]
    • Organizational Performance Improvement and Knowledge Management [PDF - 60 KB]
    • Workforce Analysis and Planning [PDF - 126 KB]
  • HCaTS RFI Response Form Template [PDF - 2 MB]

  • HCaTS Slipsheet [PDF - 138 KB] (April 2020)
  • Human Capital Category’s Multiple Award Schedule and HCaTS Comparison Chart [PDF - 187 KB]
  • Contract Closeout Quick Reference Guide [PDF - 172 KB]

Request a Delegation of Procurement Authority

To help you obtain a Delegation of Procurement Authority, the HCaTS Program offers training via webinar or in-person.

Research Tools

These tools are designed to help buyers make better program and business decisions.

Launch the PSHC Dashboard

The Professional Service and Human Capital Categories portfolio created a tool that takes its data to the next level. HCaTS stakeholders can now view and segment HCaTS information to make better program and business decisions.

With the PSHC Dashboard, you have the ability to:

  • Explore HCaTS and HCaTS SB data by federal agency and industry partner; and
  • Build customized reports and download them to your computer.

Notice to Users: GSA strives to comply with Section 508 of the Rehabilitation Act of 1973. Some of the dashboard content presented through .swf files may not be completely accessible to users of assisted technology. If you experience technical issues, please contact BIEDW Support.

The CALC tool helps federal contracting officers and others find awarded prices to use in negotiations for labor contracts. It offers ceiling prices, fully burdened costs, services data, and worldwide rates.

Contract-Awarded Labor Categories

 

GSA’s eBuy Open, is a web platform that provides access to all electronic Requests for Quote/Proposal submitted through the GSA eBuy system from FY14 forward. A variety of data filtering, formatting and reporting features are available to analyze the data.

GSA eLibrary is your one source for the latest GSA contract award information. GSA offers unparalleled acquisition solutions to meet today’s acquisition challenges. GSA’s key goal is to deliver excellent acquisition services that provide best value, in terms of cost, quality and service, for federal agencies and taxpayers.

Performance-Based Acquisition can be daunting, and guides on the subject can easily run up to 50, 75 and even 100 pages. That can make learning PBA appear more complicated than it really is. A successful acquisition answers four questions: what do I need, when do I need it, who needs to get it to me, and how do I know it’s good when I get it?

This guide, geared toward the greater acquisition community (especially program offices), breaks down performance-based service acquisition into eight steps. Within the steps you will find information, references, examples, best practices and templates. The steps cover each aspect of a performance-based acquisition and are recommended to be followed in order. However, you may wish to jump straight to the step on which you are working or that which is of most importance to the work you are doing.

Other Resources

Contact the National Customer Service Center for general customer inquiries.

Contacts

  • HCaTS
  • HCaTS-SB
  • National Customer Service Center
    800-488-3111

E-Tools

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Last updated: Apr 14, 2025
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