U.S. General Services Administration
E-Gov Travel Services Highlights
ETS's achievements:
- Unified over 80 Executive Branch Agencies to a common, secure, web-based, and automated service.
- Eliminated over 250 disparate, non-web based and paper-driven systems.
- Leveraged the Federal Government’s purchasing power.
- Increased online adoption.
- Reduced the reimbursement cycle time.
- Significantly reduced vendor costs.
ETS2's new benefits and features include:
- Improved usability and optimized online travel planning.
- Increased navigation and ease-of-use, enabling informed cost and sustainability decisions at point-of-sale.
- Strengthened operational environment, improving management by adopting commercial best practices in software development, data transparency and improved security controls.
ETS2 enables the government to:
- Further consolidate travel services, platforms, and channels.
- Improve the ability to leverage government travel spending, thereby improving the City Pair Program and the FedRooms program.
- Increase savings, efficiency, and transparency for improved accountability.
ETS2 serves an active user base of over 1 million Civilian Government employees, and was used for 94 percent of all civilian agency travel in 2020.
ETS2 is a competitively bid master contract with two vendors providing agencies travel and expense software, hosting, and support services based on fixed-price transaction fees, which is a unique program within the Federal Acquisition Service (FAS).
SAP Concur (Bellevue, WA.) Awarded June, 2012:
SAP Concur is a world leader in web-based travel reservation planning, expense management and data analytics.
CWTSatoTravel (Arlington, VA) Awarded September, 2013:
CWTSatoTravel is the division of CWT responsible for soliciting and managing travel for the U.S. military and government clients. CWT is a global leader specialized in managing business travel and meetings and events.