U.S. General Services Administration
Rideshare
Federal employees can now access ground transportation services through a governmentwide ridesharing solution from us. We’re here to help you sign up and get started.
The 2025–2030 governmentwide rideshare blanket purchase agreement award
- Vendor: Uber Technologies, Inc.
- Performance period: April 23, 2025–April 22, 2030
- Who can access it: Federal civilian and defense employees, contractors, veterans, recruits, and any other mission-related personnel.
- Coverage: Available in most CONUS and OCONUS service areas and markets — check Uber’s available cities
- Uses: Local travel, fleet augmentation, shuttle replacement services, and temporary duty travel or TDY
- GSA press release: GSA partners with Uber for Business for rideshare blanket purchase agreement
Enroll in the program
Federal employees can start using rideshare services now. Sign up with Uber now.
Are you a contractor? Follow this process.
Learn about rideshare
Review our frequently asked questions to find the information you need.
Review the Rideshare User Guide [PDF - 5 MB].
Stay in touch
Contact us at rideshare@gsa.gov for any questions or inquiries.
Share your email address if you want to receive occasional email updates from us.
Office hours and feedback
Your feedback is important to us
We want to hear about your experience using GSA’s rideshare program. It’s an estimated 5–10 minute survey.
Benefits
Save money with:
- Negotiated discounts
- No GSA fees
- Additional rebates via the GSA SmartPay® travel card
Save time, too:
- Save your preferred payment method in the app
- Digital receipts are automatically emailed to you
- It’s easy to sign up, and our office will help facilitate the transition and onboarding
- Be picked up in select military bases across the USA
- Get dedicated 24/7 Uber assistance
Get data insights if you work in federal agency travel:
- Access all rideshare transaction level data for your agency
- Make smart, data-based decisions with agencywide reporting dashboards
- Added layer of protection against fraud, waste, and abuse
Contractor sign-up process
Follow these enrollment steps to efficiently support your federal mission and streamline your transportation:
- Confirm authorization: Check with your contracting officer to confirm authorization for mission-related travel through the Rideshare program’s blanket purchase agreement.
- Obtain authorization letter: If authorized, your contracting officer must provide an official authorization letter. This letter is crucial for verifying your role and active support under an existing federal contract.
- Express interest: Email rideshare@gsa.gov with your authorization letter attached to initiate the enrollment process.
- Complete setup: We will connect you with the appropriate Uber contact to set up your agency’s business profile and finalize your enrollment.
Rideshare FAQs
Do agencies need to conduct market research?
No, we have already performed the market research as a part of the BPA award in order to reduce administrative duplication and effort.
How are trips approved and reconciled with the current ETS2 solution?
If individually billed: After the trip, travelers have the ability to review receipts, add applicable notes, and then upload everything to their agency instance of the E-Gov Travel Service solution vendor platform for voucher and reimbursement.
If centrally billed: Your agency will review, reconcile, and centrally pay charges each month.
How do we sign up for Uber for Government?
Instructions are included in the Welcome to the Uber for Government slide deck [PPTX - 2 MB].
How about safety?
Read about it on Uber’s safety page.
How often are payments billed?
Centrally billed accounts are billed once per month. Individually billed account details are available upon completion of the ride.
Are there alternative payment methods for the rideshare program?
For local, official, or TDY, where the government’s SmartPay® travel cards are not authorized or available for use, Uber will accept the federal employee’s purchase card, personal credit card, or debit card as payment, if pre-authorized by the approving official of the ordering agency.
Is GSA charging any fees beyond the travel cost to the traveler?
No, there are no fees to use this service.
Is it necessary to obligate funds to place an order against the BPA?
No.
Does GSA or fed policy allow surge pricing? Is it allowed in all cases?
The solution does not prohibit or restrict vendor surge pricing. Federal employees are hailing the same rides as consumers. In most cities, your cost is calculated up front, before you confirm your ride. The intent of the solution is to use Uber’s commercial solutions as is. The rate negotiated incorporates a discount comparable with other large corporate clients, and waives the fee to use each vendor’s back-office reporting and data analytics.
Where can I find dedicated contractual information?
The GSA Rideshare BPA, supporting documents, and security and contractual documents are on the dedicated rideshare page within Connect.gov. To access them, you must have a PIV card and sign a non-disclosure agreement. Please send your requests to rideshare@gsa.gov.
Can the rideshare BPA be used for transporting VA veterans to medical and non-medical appointments?
Yes, any mission-related personnel, including veterans, have access to the Rideshare BPA.
Can the rideshare BPA be used for DoD recruiting travel assistance?
Yes, the Rideshare BPA can be used as long as the recruit travels on behalf of, and is reimbursed by, the government.
Where can I find the rideshare privacy policies?