GSA’s government-wide ridesharing/ride-hail solution modernizes travel by enabling on demand and concierge transportation for federal employees, all from the palm of their hands. Rides are available in the top 50 US travel markets with the option to book green vehicles in many of those markets. Federal employees can earn rebates by signing up for auto billing to their GSA SmartPay® travel card, or employees can bill to an agency's Centrally Billed Account. Services under this BPA are available through Lyft and Uber.
Have questions? Find answers to frequently asked questions.
Learn how to enroll at Sign up for Rideshare.
Who can participate
All federal employees, including both DOD and civilian, on official TDY or local travel can sign up for a Business Profile once authorized by your organization.
- Fully commercial capability managed by GSA.
- Up front pricing at time of booking.
- Negotiated discounts with Uber and Lyft.
- Inform smart travel decisions with the data from transactions.
- Easy to sign up - no Task Order required.
- Additional rebates via SmartPay® travel card.
- Dedicated 24/7 vendor personnel to help with communications, sign-ups, and customer service inquiries.
The Department of Energy replaced their shuttle bus service with GSA’s Rideshare program in May 2023. This will result in an estimated 90% savings for the agency.
Uber has entrance access to over 20 military bases across the USA for quick rider pick-up.
GSA launched a pilot program to help supplement the need for Fleet vehicles in June 2023. The program was launched in 3 regions, and has expanded to 4 more.
- Rideshare makes it easier for agencies to report Transportation Network Companies expenses as required by the Modernizing Government Travel Act.
- Supports TRIP reporting for Transportation Network Companies and Innovative Mobility Technology Companies by providing monthly and quarterly aggregate data on number of rides and spend.
- Agency administrators have insight into employee activations, rides by markets, and service quality.
- Emissions reporting is available through the Agency Dashboard.
Security and safety
- All vendors comply with current CDC recommendations.
- Drivers undergo a multi-step safety screening including background checks.
- Lyft has an emergency in-app help button accessible to both drivers and passengers including a 24/7 critical response line.
- Uber has an in-app audio recording feature enabling drivers and riders to record audio to help encourage safe, comfortable interactions.
Coverage is available in the Top 50 US markets. The cities marked with a leaf icon are participating in either Uber's "EV Live" or Lyft's "Green Mode", which enables riders to choose a ride with a driver using a hybrid or electric vehicle.
Colorado Springs, CO
El Paso, TX
Kansas City, MO
Las Vegas, NV
Los Angeles, CA
New Orleans, LA
New York, NY
Oklahoma City, OK
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
St Louis, MO
To see a list of Uber Reserve Cities and available vehicles, please view the Uber Reserve Cities spreadsheet [XLSX - 18 KB].
Contact us at firstname.lastname@example.org for other questions and inquiries.