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For help with GSA Fleet vehicle repairs, contact the Maintenance Control Center. The MCC approves repairs and retains a repair history for each vehicle.
Hours: Monday–Friday, 7:00 a.m.–8:00 p.m. ET
Phone: 866-400-0411 follow the prompts
Email: fleet.operations@gsa.gov
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Most GSA Fleet vehicles are light-duty and come with a manufacturer’s bumper-to-bumper warranty for 36 months or 36,000 miles. This covers most repairs except normal wear items like tires, brakes, oil changes, filters, belts, bulbs, and wipers. Powertrain warranties, which cover major parts such as the engine and transmission, vary by manufacturer. Examples include:
For specific warranty details, see the owner’s manual in your glove box, visit the manufacturer’s website, or call the MCC.
Get Help with Maintenance or Repairs
Finding a Repair Shop
Paying for Repairs
Oil Changes and Preventive Maintenance
Roadside Assistance & Flat Tires
Free Maintenance Programs
If a GSA Fleet vehicle is in your shop, you must contact the MCC before performing service. Drivers are not authorized to approve these repairs. To obtain authorization, call the MCC at 866-400-0411, Monday through Friday, from 7:00 a.m. to 8:00 p.m. ET.
Is This a GSA Fleet Vehicle?
How Do I Get Repair Authorization?
How Is Payment Processed?
After-Hours Repairs
I Don’t Know Who the Driver Is
Want to Become a GSA Fleet Vendor?
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Rates for Alaska, Hawaii, and U.S. territories and possessions are set by the Department of Defense.
Rates for foreign countries are set by the Department of State.
Rates are available between 10/1/2023 and 09/30/2026.
The End Date of your trip can not occur before the Start Date.
Traveler reimbursement is based on the location of the work activities and not the accommodations, unless lodging is not available at the work activity, then the agency may authorize the rate where lodging is obtained.
Unless otherwise specified, the per diem locality is defined as "all locations within, or entirely surrounded by, the corporate limits of the key city, including independent entities located within those boundaries."
Per diem localities with county definitions shall include"all locations within, or entirely surrounded by, the corporate limits of the key city as well as the boundaries of the listed counties, including independent entities located within the boundaries of the key city and the listed counties (unless otherwise listed separately)."
When a military installation or Government - related facility(whether or not specifically named) is located partially within more than one city or county boundary, the applicable per diem rate for the entire installation or facility is the higher of the rates which apply to the cities and / or counties, even though part(s) of such activities may be located outside the defined per diem locality.
U.S. General Services Administration