GSA Ombudsman

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Welcome to the Office of the Procurement Ombudsman.

Independent. Impartial. Confidential.

We want to connect with you! The Office of the Procurement Ombudsman (OPO), a part of the Office of Governmentwide Policy, officially launched a new Interact page to expand our vendor outreach and foster new training opportunities for our acquisition workforce. Join us to have your feedback heard and questions answered!

The GSA Procurement Ombudsman also serves as the GSA Task-Order and Delivery Order Ombudsman. The GSA Task-Order and Delivery Order Ombudsman shall review and resolve complaints from contractors concerning task and delivery order actions taken by GSA. Complaints regarding task and delivery order actions of other agencies using GSA contract vehicles shall be directed to that ordering agency’s Task-Order and Delivery-Order Ombudsman. See FAR 52.216-32, Alternate I(d).

About Us

Learn more about OPO and how we can help you.

Frequently Asked Questions

Browse our Frequently Asked Questions to find the answers to your OPO questions.

Submit an Inquiry

Submit a suggestion or report an issue about a GSA contract or acquisition policy or practice.

Resources

Find the Industry Communications Plan, a GSA Industry Liaison, and more.

The shortcut to this page is www.gsa.gov/ombudsman.

Last Reviewed: 2021-10-08