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  • Per diem lookup
Buy through us
Explore buy through us
Category management
Government property for sale or lease
Personal property (tangible goods)
Real property (real estate and buildings) for public use
Real property sales
Vehicle sales
Products and services
Human capital
Industrial products and services
Office management
Professional services
Security and protection
Transportation and logistics services
Purchasing programs
Assisted acquisition
Commercial platforms
Federal strategic sourcing initiative
Fleet management
HCaTS and HCaTS SB
OASIS and OASIS SB
Requisition programs
State and local programs
Emergency acquisition basic ordering agreements
Shared services
Payroll services
Support services for CABs
Sell to government
Explore sell to government
Step 1: Learn about government contracting
Ways you can sell to government
How to access contract opportunities
Conduct market research
Step 2: Compete for a contract
Register your business
Certify as a small business
Become a schedule holder
Market your business
Research active solicitations
Respond to a solicitation
What to expect during the award process
Step 3: Manage your contract
Comply with contractual requirements
Handle contract modifications
Monitor past performance evaluations
Real estate
Explore real estate
Design and construction
3D-4D building information modeling
Computer-aided design standards
Engineering
Project management information system
Prospectus thresholds
Facilities management
Security
Tenant services
Water quality management
Our properties
Owned and leased properties
Renting property
Real estate services
Leasing resources
Real property disposal
Reimbursable services (RWA)
For businesses seeking opportunities
For workers in federal buildings
Voice of the customer
Workplace optimization
Commercial coworking
Space Match
Explore historic buildings
Policy and regulations
Explore policy and regulations
Acquisition policy
Aviation management policy
Federal Advisory Committee Act management
Information technology policy
Real property management policy
Travel management policy
Regulations
Federal acquisition regulations
Federal management regulations
Federal travel regulations
Small business
Explore small business
Small business goals
Register your business
Explore business models
Research the federal market
Subcontracting and other partnerships
Forecast of contracting opportunities
Small business resources
Small business contacts
Videos
Travel
Explore travel
Plan a trip
Per diem rates
Transportation (airfare rates, POV rates, etc.)
Lodging
Travel charge card
Travel and lodging services
E-gov travel service (ETS)
Rideshare
Travel category schedule
Federal travel regulation
Technology
Explore technology
Purchasing programs
Cloud computing services
Cybersecurity products and services
Governmentwide acquisition contracts
MAS information technology
USAccess
Government initiatives
Artificial Intelligence
Cybersecurity
Emerging citizen technology
FedRAMP
Federal identity, credentials, and access management
Robotic process automation community
Technology modernization fund
Training
About us
Explore about us
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Overview
Mission and strategic goals
Role in presidential transitions
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Get an internship
Launch your career
Elevate your professional career
Discover special hiring paths
Resources and related links
Events and training
Events, training, and request a speaker
Our training programs
Newsroom
Agency blog
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GSA does that podcast
News releases
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Organization
Leadership directory
Federal Acquisition Service
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Staff offices
Contact us
  1. Home
  2. Reference
  3. GSA Privacy Program
  4. Privacy Act of 1974

Privacy Act of 1974

What is the Privacy Act of 1974?

The Privacy Act allows U.S. citizens and lawfully admitted aliens to request copies of GSA records that are about themselves and are maintained in a “system of records,” as defined in the Privacy Act. The Privacy Act also requires GSA to maintain accurate, current records, and to notify the public of all of the systems of records it creates by publishing System of Records Notices (SORNs) in the Federal Register. In addition, the Privacy Act imposes other obligations on GSA, for example, requiring GSA to use administrative, technical and physical safeguards to protect personal information contained in systems of records.

May I access records covered by the Privacy Act?

You can ask GSA for access to records about yourself or individuals for whom you may serve as an authorized representative or legal guardian in accordance with the GSA’s Privacy Act Rules. You can also ask GSA to correct records that are inaccurate, incomplete, untimely, or irrelevant. However, when a system is exempt from certain sections of the Privacy Act, there may be limitations on the disclosure or amendment of records. Systems are exempt, for example, if disclosure of the records may compromise the enforcement of criminal laws, or reveal the identity of a confidential witness. A system of records is marked as “exempt” if GSA has exempted it from access, amendment or other provisions of the Privacy Act of 1974 (5 U.S.C. § 552a).  One of ten exemptions must apply, for example if the system contains investigatory material compiled for law enforcement purposes.

How do I file a Privacy Act request?

To determine whether a system of records contains information about you, to access a record about yourself (or someone else that you serve as an authorized representative or legal guardian for) in a given system of records, or to request an amendment to the contents of a particular record, you may mail or personally deliver a written and signed inquiry to:

Privacy Act Request
General Services Administration Privacy Office 
1800 F Street, NW
Washington, DC 20405

Your request must:

  • Be in writing and signed by individual making the request.
  • Include the full name of the individual seeking the information or record.
  • Include a description of the records you seek; the title and number of the system of records as published in the Federal Register; a brief description of the nature, time, and place of your association with GSA; and any other information you believe will help in locating the record.

GSA also requires you to provide reasonable identification with your request to insure that information and records are disclosed only to the proper person. Valid methods of personal identification include:

  • A photocopy of photographic identification such as an agency identification badge, passport, or driver’s license.
  • In-person appearance at at the office where the records are maintained during regular working hours, as well as:
    • One piece of identification containing your photograph and signature (e.g., a driver’s license or passport).

For amendment requests please specify:

  • The nature of the amendment you would like to make, and the justification for the requested change. Please describe the record with as much specificity as you can to facilitate the location of the record among all of those maintained by GSA.

What would a sample Privacy Act request look like?

The following is a sample letter you may want to use to format your Privacy Act request. You will need to provide the information in brackets, as well as any additional information pertinent to the unique context and circumstances of your request.

[Date]

General Services Administration Privacy Office 
1800 F Street, NW
Washington, DC 20405

Re: Privacy Act Request

Dear GSA Privacy Office Staff:

This is a request under the Privacy Act. I request that a copy of the following documents be provided to me:

[Identify the documents or information as specifically as possible.]

These documents are included in [Identify the system of records where you believe the information is located. Please refer to GSA’s summaries of the holdings of its systems of records.]
If you have any questions about processing this request, you may contact me at [telephone number] or [email address].

Sincerely,

[Signature]
[Print name]
[Address]
[City, State, Zip Code]
[Telephone number]
[Optional: Fax number]
[Optional: Email address]
Attachments: [proof of identity as stated above]

What happens after I file a Privacy Act request?

The system manager will make a record available within 10 workdays after receipt of your request. If a delay of more than 10 workdays is expected, the system manager will notify you in writing of the reason for the delay and when the record will be available. The system manager may ask you for additional information to clarify your request. The system manager will have an additional 10 workdays after receipt of the new information to provide the record to you, or provide another acknowledgment letter if a delay in locating the record is expected.

If the record is available, you may view a copy of the record at a GSA office during regular working hours or you can request a copy of the record subject to fees for copying records.

In the case of a requested amendment, GSA will determine whether the record is in fact inaccurate, incomplete, misleading, irrelevant, or not timely, as claimed. If GSA finds a need for amendment according to the information you submit, then GSA will amend the record in accordance with your request. You will then receive notice that GSA has taken the action to amend. Conversely, if GSA denies amendment in whole or in part, you will receive notification of this fact.

Is GSA entitled to withhold certain information?

GSA is entitled to withhold certain information under the Privacy Act if, for example, disclosure of the records may compromise the enforcement of criminal laws, or reveal the identity of a confidential witness. This includes investigatory materials compiled for law enforcement purposes, or for determining an individual’s suitability, eligibility, or qualifications for employment with GSA, or for matters under investigation by the Office of the Inspector General. For more information on statutory exemptions from disclosure, see 15 U.S.C. § 552a(j)-(k).

In addition to the above considerations, there are other limitations on the disclosure of records. First, if the disclosure involves medical records, the records may only be provided to a physician designated in writing by the individual requesting the records. Furthermore, when a document containing information about the requesting individual also contains information pertaining to another person, that particular information will not be disclosed.

Disclosures

GSA may release records from a system of records as stated in the “ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES OF USERS AND PURPOSES OF SUCH USES” section of that system’s SORN. GSA strives to ensure that all of its “routine uses” are compatible with the purpose for which the information was initially collected.

For more information

GSA Privacy Act Systems of Records Notices (SORNs)

Printable version of the Privacy Act Access and Consent form

In lieu of using FOIAXpress, you can submit  your request via a printable version of GSA’s Privacy Access and Consent [PDF - 103 KB] form. 

 

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Last updated: May 21, 2025
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