Mail management policy overview

We serve as a federal liaison to the U.S. Postal Service and other mail service providers. We coordinate governmentwide policy, including administration of the Federal Mail Regulations, to assist agencies in identifying and administering best-practice mail management policies.

41 CFR 102-192 includes policies and requirements for effective, economical, and secure management of incoming, internal, and outgoing mail and materials.

Best practices for mail management

• Require supervisor approval and justification for sending mail and materials overnight; overnight mail is the most costly and not always the most efficient
• Centralize express services in the mail center
• Develop a mail user’s guide for employees
• Audit carrier invoices to monitor performance
• Develop performance measurements for their mail operations in all their mail facilities and at their program levels

If you have questions, please email the Federal Mail Policy team.